Retail Loan Servicing Services

Retail Loan Servicing

Loan Servicing is an essential part of the lending process. Prolonged payment defaults affect the lending business significantly, also adding such accounts to non-performing assets. Post-pandemic, the lending industry has witnessed quite a surge in such non-performing loans, making the loan-servicing function more pressing and also operationally expensive.

At CredResolution India Pvt. Ltd. we offer you an all-inclusive solution in retail loan servicing to the banks, NBFCs, financial institutions and businesses who are looking to outsource their loan servicing operations. Our credit administration team manage the retail loan portfolios end-to-end, right from credit quality check, risk monitoring & management, to soft and hard bucket collections. Our integrated services are aligned with high governance to deliver ROI on retail portfolios

Our Services include:

Securitization facilitates cost reduction of credit quality enhancement, thereby encouraging financial institutions to work at the origination level to level up the quality of loans. At CredResolution India Pvt. Ltd. we derive investor credit metrics and in accordance, vigilantly conduct a pool selection process. Our process encompasses credit rating of the pool, due diligence, and regulatory compliance to repackage the assets to the investors.
At CredResolution India Pvt. Ltd. we drive results by being preemptive. Our data analytics for collection enables us to deliver significant ROI in loan servicing. With smart analytics on customer behaviours and part performance on loan servicing, we outline and intel for you on early red flags and actionable insights for such customer portfolios. Our inclusive services include Portfolio Monitoring, Risk Management and Identifying Early Warning Signs on bad loans

At CredResolution India Pvt. Ltd. we provide unified retail loan servicing and collections solutions covering all loan products. With flexible infrastructure and experienced teams, we deliver cost-effective collections services with improved productivity. Our automated processes drive enhanced usability while minimizing the customer interface, offering active transaction management and adaptability for securitization.

Our end-to-end loan servicing incorporates loan product building, loan restructuring & refinancing, and early repayment & settlement. Our meticulous systems and processes are designed to enable you to track transactions, record them and stay abreast of ever-evolving business competitiveness. We optimize your debt recovery with a blended approach of traditional and automated methods. We help you with Collection Analytics, Portfolio Servicing, Soft and Hard Bucket Collection and Loan Closure.

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